Research :
https://docs.google.com/document/d/1RvpS5CJtrSOU8ppFB37-ShiXFGrZ32tWtQ5v23PEu0w/edit
Document :
Leadership Principle Star Template : ( Prepared for self made project)
https://docs.google.com/document/d/1F353wGFNEqGrpo3QoNB3K-z9Gq3UAM0gOcp94ScVj1E/edit
Leadership Question in Word: https://docs.google.com/document/d/1v1mCoAXFX88nX2Genv8idFWqswRmMBLL/edit
Important Questions in word: https://docs.google.com/document/d/1uXODskKigd7bJa6d_xdoXnL7DvOxFN0rHkHkh7VWRZw/edit
Other
Amazon Hiring Process
https://docs.google.com/document/d/1XWQJlUdqjMK-ycrqunkgL5HGh85_xkuMj3TzM1NX2LY/edit
Leadership Principle Star Template(Blank-Copy)
https://docs.google.com/document/d/1I0-h_UXzpl6rTl4rjHBADtt8rfCYA8aJu2BJlYIUMUM/edit
Amazon 16 Leadership Principles:
1. Customer Obsession
Leaders are customer centric. Perhaps they are so customer centric that customers’ preferences and needs become an obsession. This means they always endeavor to work backwards from what the customer might think or want in deciding what to do with the product or service. At the margin, deep insight into what drives customer loyalty and trust should be even more important than a deep understanding of competitive strengths and weaknesses, market trends, or technology.
Interview Questions Examples
Tell me about a time you knew you couldn’t do everything the client wanted. How did you prioritize, and what was the outcome?
Give me an example of a time things went very poorly in a customer interaction or when delivering a service or product. How did you try to make things right?
In your experience, what makes some customers especially difficult to manage while others are easier?
Tell me about a time you chose to apologize for doing something wrong, even though you weren’t 100% sure it was your fault.
Have you ever obsessed over giving high quality service to a customer?
2. Ownership
Leaders adopt an ownership mindset. They don’t view themselves as simply employees, they think of themselves as owners. This causes them to think long term, imagining how each action will play out in terms of results today, tomorrow, and far into the future. They do what’s best for the company, keeping in mind value creation for customers, shareholders, employees, and stakeholders.
Interview Questions Examples
Tell me about a time when you had to make a difficult short term decision to make long term gains.
Tell me about a time when you took on a task that went beyond your normal responsibilities.
Tell me about a time when you took it upon yourself to work on a challenging initiative.
3. Invent and Simplify
Leaders look for new ways of doing things that are remarkable in their simplicity. Albert Einstein is often quoted as having said “everything should be made as simple as possible, but no simpler.” This quote certainly reflects Amazon’s perspective on leadership. Leaders should urge their teams to invent and design new approaches, but demand that they be simple to understand. Leaders are also comfortable with the idea that some percentage of new ideas, inventions, and approaches will not “stick” right away, if ever. It is imperative that you are okay with failing fast and learning from that failure to try something new.
Interview Questions Examples
Tell me about a time when you failed to simplify a process and what you would have done differently.
Tell me about a time when you innovated on something and it went wrong.
Tell me about a time when you changed a process at work through either an innovative new way or simplification.
Have you ever invented a service, product, or process that could truly be described as unique?
Given me an example of a time that you were faced with a complex problem, but the solution you designed could be described as simple.
4. Are Right, A Lot
Leaders should be objective and fact-based. They should seek the counsel of others and incorporate diverse perspectives when they make decisions. They should also be willing to admit when they are wrong. All that said, leaders should expect that they will be right a lot, and have the confidence to lead in the direction they deem best.
Interview Questions Examples
Tell me about a time when you had to rely primarily on your judgment to solve a problem because there was limited data available.
Tell me about a time when you had to make a decision with a partial data set?
When was the last time you made an incorrect decision?
Tell me about a time when you incorporated a diverse set of perspectives into solving a problem.
Tell me about a time when you had your beliefs challenged and how you responded.
5. Learn and Be Curious
Leaders tend to be life-long learners. They are curious, interested in self-improvement, and seek feedback so they can learn how to improve. They naturally inclined to explore diverse perspectives and methods of doing things.
Interview Questions:
Tell me about a time when your superior command of the underlying facts or dynamics of a situation helped you make a good decision.
Tell me about a time when your ability to ask probing questions is what helped a group or individual reach a solution?
Tell me about an experience you went through that changed your way of thinking.
Tell me about a time when your curiosity helped you make a smarter decision.
Tell me about the most important lesson you learned in the past year.
6. Hire and Develop the Best
Leaders hire very well. They enjoy being mentors. They are not afraid of developing exceptionally talented subordinates and allowing them to receive credit and advance throughout the organization. Leaders are serious about spending time coaching others. They actively seek opportunities to give and to receive feedback.
Interview Questions
Have you ever coached someone successfully?
Tell me about the best hire your ever made. How about the worst? How did each situation play itself out?
What qualities do you look for most when hiring others?
Who is the most important person in your life and why?
7. Insist on the Highest Standards
High standards are a hallmark of great leaders. These standards apply to everything in the organization, from hiring to manufacturing to product and service design and delivery. Leaders want their subordinates to achieve more than they may have thought possible and view high standards as critical. They also hold themselves to high standards, and ensure their teams understand this.
Interview Questions Examples:
Have you ever been on a team where a team member wasn’t doing what you expected of him or her?
Have you ever been unable to meet your own expectations? Why?
Tell me about a time when you raised the bar.
Tell me about a time when you motivated a team to go above and beyond.
Tell me about a time when you were dissatisfied with the quality of something at work and went out of your way to improve it.
8. Think Big
Leaders believe that whether you think you can or you think you can’t, you’re right. So, they tend to pursue aggressive plans and provide bold direction to their teams. They are not afraid to pursue objectives that some people in and outside of the organization may believe simply can’t be done. The believe thinking big is a way of inspiring and encouraging others.
Interview Questions Examples
Have you ever gone way beyond the initial scope of a project and produced a positive result?
What academic or professional achievement are you most proud of?
Tell me about a time when you were disappointed because you didn’t think big enough.
Tell me about a time when your vision resulted in a big impact.
Tell me about a time when you had to make a bold and difficult decision.
9. Bias for Action
Studies have shown that successful companies don’t necessarily make better decisions. But they do make more decisions. Leaders understand that even if things don’t work out, the benefit of making more decisions and having some of them be wrong is that you can learn, adjust, and improve. Leaders therefore have a bias for action and are comfortable taking calculated risks.
Interview Questions Examples
When is the last time you took a calculated risk?
What have you don’t in the past when you needed information from someone to make a decision, but they weren’t being responsive?
When is the last time you took the initiative to correct a problem instead of waiting for someone else to address it?
Tell me about a time when you had to make a decision with little data or information.
Tell me about a time when you made a decision too quickly and what you would have done differently.
10. Frugality
While leaders avoid being “penny wise and pound foolish,” they also value being resourceful and seek to get as much out of resources as they can. They don’t want to overspend and seek to avoid paying too much for inputs. Many leaders could be accurately described as frugal. It is in their nature to try to do more with less.
Interview Questions Examples
Tell me about a time you had to rely on yourself to finish a task.
Tell me about a time where you turned down more resources to complete an assignment.
Tell me about a time when you beat out the competition with less resources.
Tell me about a time when you had to be frugal.
11. Earn Trust
Leaders don’t demand trust and allegiance from their peers and subordinates. They know and expect they’ll have to earn it first. They seek candid feedback, speak honestly, and listen to their teams.
Interview Questions Examples
What would you do if you found out that your closest friend at work doing something potentially unethical?
What is the quality you value least about yourself?
What do you do to gain the trust of your teammates?
Tell me about a time you had to speak up in a difficult environment
12. Dive Deep
Leaders view high level strategy development, major operational issues, and the nitty gritty of what it takes to execute day to day as part of their purview. They seek to avoid being micromanagers, but they also value understanding all levels of a business. They don’t view certain tasks as beneath them, and they understand that to effectively outsource and assign a task, it’s important to have a deep understanding of the task or activity, first.
Interview Questions Examples
Tell me about the most complex problem you’ve ever worked on.
Tell me about a time when understanding the details of a situation helped you arrive to a solution.
Tell me about a time you utilized in depth data to come across a solution.
13. Have Backbone; Disagree and Commit
Leaders are willing to respectfully challenge decisions even when it’s uncomfortable. Although they avoid “dying on their sword” over a minor disagreement, they won’t back down simply to move on or appease someone if they believe strongly that one path is right. But once a decision is made, they commit wholly. They don’t second guess.
Interview Questions Examples
Tell me about a time when you disagreed with a team member’s approach and had to convince a group to go in a different direction?
Have you ever argued against doing something a direct manager was telling you to do? How did the situation play out?
Have you ever refused to accept the status quo, even when others were resistant to change?
Have you ever made a really unpopular decision? What did people think?
What do you believe that no one else does?
14. Deliver Results
Leaders know that consistently doing things right and putting in the effort will result in positive outcomes. But they are also committed to delivering results, staying on budget, and achieving stated goals. When there are setbacks, they tend to rise to the occasion and find a way to persevere.
Interview Questions Examples
Have you ever been more than halfway through a project, but forced to switch gears or change the approach –did you succeed?
Have you ever had to juggle multiple difficult assignments simultaneously? How did you prioritize and deliver results?
What is the hardest situation you have ever faced in your professional life? How did you handle it?
Tell me about a time you had too much on your plate to deal with and how you handled getting everything done.
Tell me about a time when everyone else on your team gave up on something but you pushed the team towards delivering a result.
15. Strive to be Earth’s Best Employer
Leaders work to create a work environment where fellow employees can thrive. They look beyond themselves and ask, “What can I do to help others grow, have fun, and feel empowered at work?” Leaders take the success of their employees personally and seriously – not only while they are at Amazon, but elsewhere should they move on.
Interview Questions Examples
Tell me about a time when you capitalized on an opportunity to help a co-worker or employee grow – how did you approach the situation, and what was the result?
Tell me about a time you worked to create a safer or more productive work environment without being prompted. What did you do?
Tell me an example of incorporating fun into your work-day.
16. Success and Scale Bring Broad Responsibility
Leaders live with humility and an awareness of how their actions affect others and the world around them. They recognize that they have a responsibility to make the world a better place, and to leave it better than they found it for the generations after them. They don’t take success lightly.
Interview Questions Examples
Tell me about a time you worked to contribute to something bigger than yourself. What was the impact of that?
Tell me about a time you left something better than you found it – big or small.
Have you ever been faced with a moral dilemma in the workplace? How did you respond?
A time when you faced a problem that had multiple solutions
When did you take a risk, make a mistake or fail? How did you respond?
What did you do when you needed to motivate a group of individuals?
How have you leveraged data to develop a strategy?
A time when a team member didn't meet your expectations on a project
Tell me about a time you failed and what you learned from it
The last time you had to apologize to someone
A time when you were 75% through a project, and you had to pivot strategy
How do you show your customer Obsession?
How do you wow your customers?
How do you develop client relationships?
How do you understand your customer's needs?
Describe a time when you made a judgement call with limited information
Describe a time when you improved a process with limited budget
Describe a problem you solved. What was the root cause of the problem?
An example of when you had to push back to HQ or challenged a decision
Provide an example of when you had personally demonstrated ownership
Tell me about a time you went above and beyond
When you took on something outside your area of responsibility. Outcome?
An example of when you saw a peer struggling and decided to step in and help
Describe a situation where you disagreed with a supervisor?
Tell me about a time you recovered from a difficult situation
Tell me about a situation where you had to solve a difficult problem
Describe a project or idea (not necessarily your own) that was implemented primarily because of your efforts
Do you feel you work well under pressure? If so, describe a time when you have done so...
Give me an example of when you motivated others
Tell me about a time where you had to delegate tasks during a project
Give me an example of when you showed initiative and took the lead
Tell me about a time when you missed an obvious solution to a problem
Tell me about your proudest professional accomplishment
Tell me about a time you handled a crisis
Tell me about a time you had to deal with ambiguity
Are you easy to get along with?
Do you collaborate well?
Tell me about a team project you worked on
Describe a time when you had to bring two departments together to work more efficiently with each other
Tell me about a time you stepped up into a leadership role
Tell me about a time you led an important meeting
How do you motivate other people to work with you?
Describe your style in dealing with irate customers
Describe a difficult decision you had to make in your business life and how you went about doing it
Tell me about a time you made a mistake that affected a client adversely and how you coped with it
Tell me about a time when you disagreed with a rule or approach
Describe a situation when you were able to use persuasion to successfully convince someone to see things your way
Tell me about a time when you were asked to take sides regarding another employee and you remained neutral
We've all had to work with people that don't like us. How do you deal with someone that doesn't like you?
Give me an example of a time when you set a goal and were able to meet or achieve it
Describe a time when you went beyond your job description to save your company time and money
Give an example of a situation in which you took specific steps to further your career
Talk about a time when you had to work closely with someone whose personality was very different from yours
Give me an example of a time you faced a conflict while working on a team. How did you handle that?
Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that?
We all make mistakes we wish we could take back. Tell me about a time you wish you'd handled a situation differently with a colleague?
Tell me about a time you needed to get information from someone who wasn't very responsive. What did you do?
Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?
Give me an example of a time when you did not meet a client's expectation. What happened, and how did you attempt to rectify the situation?
Tell me about a time when you made sure a customer was pleased with your service
When you're working with a large number of customers, it's tricky to deliver excellent service to them all. How do you go about prioritizing your customers' needs?
Tell me about a time when you were under a lot of pressure. What was going on, and how did you get through it?
Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?
What is the most difficult decision you ever took in software?
Tell me about a time you had to be very strategic in order to meet all your top priorities
Describe a long-term project that you managed. How did you keep everything along in a timely manner?
Sometimes it' jut not possible to get everything on your to-do lit done. Tell me about a time your responsibilities got a bit overwhelming. What did you do?
Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?
Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?
Tell me about a time when you had to rely on written communication to get your ideas across to your team.
Tell me about a successful presentation you gave and why you think it was a hit
Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it
Tell me about a time when you worked under close supervision or extremely loose supervision. How did you handle that?
Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?
Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
How do you handle a challenge? Give an example.
Describe a decision you made that wasn't popular and how you handled implementing it
Share an example of how you were able to motivate employees or co-workers
Tell me about the toughest decision you've had to make in the past six months
Tell me about a major mistake you made, and what you did to correct it
Tell me about the last time a customer or coworker got upset with you
Tell me about a time you knew you were right, but still had to follow directions or guidelines
Tell me about the lat time your workday ended before you were able to get everything done
Tell me about a time you had to raise an uncomfortable issue with your boss
Tell me about a goal you failed to achieve
Tell me about a time you worked on a team with individuals from different cultural backgrounds
Describe a time when you found it difficult to work with someone from a different background
Give an example of a situation where you had to take into account the sensitiveness of different parties
Tell me about a time you observed culturally insensitive behavior on the job
What experiences have you had with recruiting, hiring, training, and/or supervising a diverse workforce?
Tell me about a time recently when you had to take someone's cultural perspective into account in dealing with themselves
When have you worked the hardest?
Tell me about a time when you had to juggle multiple important projects
What was your biggest mistake and what did you learn from it?
Tell me about a decision that you regret
What's your greatest professional regret?
Describe a situation in which you found a creative way to overcome an obstacle
Tell me about a time when you came up with a new approach to a problems
What's the most innovative new idea that you have implemented?
Tell me about a two improvements you have made in the last six months
Describe a time when you anticipated potential problems and developed preventive measures
Tell me about a time when you had to analyze information and make a recommendation
Tell me about a time when you demonstrated leadership skills
When have you delegated efficiently?
Describe a time when you led by example
Who have you coached or mentored to achieve success?
Describe a project that required input from people at different levels in the organization
Share a rewarding team experience
Tell me about a time when you worked with a difficult team member
Give me an example of a team project that failed
Tell me about a time you stepped up into a leadership role
Let's say you need something important from a coworker and that person isn't responding. How would you deal with this?
Tell me about a time when you had to manage multiple responsibilities. How did you handle it?
Let's say you're working on a major project and you'r in the weeds. How do you find your way out?
We all deal with difficult customers from time to time. Tell me about a challenging client-facing situation and how you handled it.
Sometimes we have an all-hands-on-deck situation that may require everyone to work extra hours. How would you handle that?
Everyone starts somewhere. Talk about a time when you were new on the job and had a lot to learn. How did you manage?
I'm interested in how you recharge when you're not working. What do you do with your downtime?
Has your manager/supervisor ever asked you to do something that you were uncomfortable with? How did you handle this?
Tell me about a time you witnessed a fellow employee do something you didn't think was appropriate
Tell me about a time you made a mistake at work. How did you deal with it?
How have you reacted to a colleague who regularly lets the team down?
Tell me about a time you had to work at a fast pace for an extended period of time. How did you maintain your work pace?
Tell me about the longest time it took you to conclude a deal with a customer
Describe a situation when you had to overcome a number of obstacles to achieve an objective
Describe what you do to control mistakes in your work
Describe a situation in which you had to schedule your activities to meet a work objective
Describe a new idea or suggestion that you made to your supervisor recently
Describe a situation when you negotiated with others in your organization to reach agreement
Tell me about a time you had to quickly adjust your work priorities to meet changing demands
Tell me about a time you had to make decision under pressure to meet a deadline
Describe a time when you were faced with a stressful situation and used your coping skills
Describe a time that you demonstrated the ability to be an effective team member
Describe a time when you sacrificed short term goals for long term success
Tell me about a time when you had to choose between technologies for a project
Tell me about a time when you disagreed with your hiring manager. What did you do?
Tell me about a time when you had to coach an employee
Tell me about a time you heard difficult feedback and how you handled it
Describe a time when you had to convince the leaders of your team despite their disagreement. What did you do to convince them?
Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting it? What was the outcome and what did you learn from it?
Describe an example of when you took risk and failed
Tell me about a time when you overcame an obstacle and delivered results
Tell me about a time when you disagreed with your boss
What is the most significant impact of your work inside a team?
Tell me about a time when you helped improve an internal work process. How you did it and what was the result?
What is the best invention or idea you had in the past two years?
Tell me about a time you exceeded your expectations
Describe a project that you are particularly proud of. How did it impact your company? What challenges did you encounter and how did you solve them?
Tell me about a time you had a conflict at work
Tell me about a time when you took the lead on a difficult project
Tell me about a time when you received negative feedback from your manager. How did you respond?
How would you handle a project that is expected to be behind schedule
Describe a time when you received criticism and how you handled it
Tell me about a time when you had to make a judgement call without having time to refer to a manager/supervisor
Give me an example where you strongly held an opinion and you were the outlier
Why Amazon?
Explain a situation where you faced a problem and how did you deal with it?
Tell me about a time you made a decision without consulting your manager
What's your greatest strength?
Tell me about a time when you were curious; what were your expectations and what did you learn from them?